Q -What if I change my mind?
A- For Personal Coaching Sessions - If, after your first paid session of a one-on-one coaching package, you do not feel that the program fits your needs, I will warmly offer you a full refund for the session and any prepaid, unused sessions or packages you have purchased. We will part ways with my sincere hope that you will find what you are looking for elsewhere and will leave with confidence in the integrity of the online coaching community.

   
For Membership Area Packages - Due to the proprietary nature of the programs in the Membership Area Packages, refunds are not offered once the information has been accessed through the online portal or by download. If you purchase a program and change your mind before accessing the Membership Area, you may request a refund within 3-days of purchase. Please note that the refund is only available if the Membership Area has not been accessed.
     For more complete information, please go to the website Refund Policy page.

Q- Is it safe to Buy Online?
A-We take security very seriously. This is the reason we protect our customers with Software Projects security, and you can be sure your data is safe at all times. Your order is 100% secure. It is fully encrypted with a 256-bit SSL certificate, which is used by all major banks.

Q- Am I allowed to print copies of the information from your website?
A- All site content is protected by copyright.  You may print information ONLY for your own personal use.  Information may not be copied or shared for commercial use or coaching except by the Clients of this site.

Q-Is your product available for purchase on other websites?
A- Yes and No.  The signature program on this site has been written and copyrighted by Susan Coryell for personal clients of Coryell Personal Development Strategies, LLC.  and is not a 'cookie-cutter' type product.  Your enrollment in coaching or in programs in the Membership Area will create a relationship with this site owner that is as individual as you are :)  However, the site may also offer aditional programs that are written by other coaches and therapists and licensed for use when deemed beneficial to clients and site visitors.

Q-How do I login?
A-Simply go to the website and enter your email and password. You will be instantly directed to your page.

Q-How do I unsubscribe?
A-We’d love to have you in our community and welcome feedback on ways to make our content more beneficial; however, you may unsubscribe at any time by sending an email to unsubscribe@susancoryell.com  Please type UNSUBSCRIBE in the subject line and you will be immediately unsubscribed.

Q-How do I ask other questions?
A - Many of your questions can be answered by visiting one of the pages linked below.  If you have other questions, please feel free to send an email to admin@susancoryell.com.


Refund Policy / Terms and Conditions / Disclaimer / Cookie Policy

This policy updated February 11, 2021